Community Policies and Rules
following policies and rules apply to all game play servers, web
pages, and forums provided by Silver Creek Entertainment. The game
play servers, web pages, and forums of Silver Creek Entertainment will
herein be referred to as
All participants are expected to follow the
policies and rules outlined below at all times while participating in
Silver Creek Entertainment's online communities. Failure to comply with
any policy or rule can result in any combination of the following
disciplinary actions without warning;
Temporary or permanent removal of chat or communication
Censorship or removal of any public user
information including profiles, user names, and forum posts.
Temporary or permanent dismissal from the game play
servers and forums.
Removal from games and or adjustment of
online ratings and game points.
Community Naming Policy
The following types of
names are considered inappropriate:
addition, any name that is causing general unrest, disturbance, or appears
that it might may be removed. Any name may be censored for any
reason if a Game Guide or Silver Creek Entertainment
Representative deems it necessary. For all of the above, misspellings and
alternative spellings of the word or words are also
- Profane, offensive,
racist names or slurs, swear words, lewd anatomical references, sexually
explicit or homonyms of these words.
- Combinations of words
that produce an offensive result (e.g. Dumbaz, Sex
- Avoid names of religious,
occult, political, or significant historic origin (e.g. Jesus, Allah,
Satan, Stalin). These cause conflict and may be censored if conflict
does arise. Please do not pick
- References to drug
substances or drug related paraphernalia. (e.g. Ecstasy, Cannabis,
police codes or slang terms for such
- Names chosen with the intent
of or possessed with the effect of harming the reputation of or used
to impersonate a customer or representative of Silver Creek
- Names where the combination of the first and
last name violate a previous rule.
Also Note: Game Guides will be looking and forming
their opinion on when a player is violating this policy.
When there is doubt, we suggest you make a better
name. If you do not agree with their decision, DO NOT
DEBATE IT ON SITE.
If a name is found to be in violation of
any of the above policies, a Game Guide or member of the Customer
Service Team will change the name of the character as soon as it is
discovered. The participant may be notified of this name change
in-game. Depending on the nature of the offensive name,
the participant and account may also be subject to further
- You may not harass, threaten, or otherwise inconvenience
- You may not use any sexually explicit, harmful, threatening, abusive, defamatory, obscene, hateful, racially or ethnically offensive, or otherwise generally rude language. This can be anything that a guide or a staff member deems inappropriate.
- You may not impersonate any Silver Creek Entertainment
employees or representatives, past or present, including any Customer
- You may not violate any local, state, national or
international law or regulation.
- You may not modify any part of the Game Client, Server or
any part of the Silver Creek Entertainment Web Pages.
- You may not arrange for the exchange or transfer of any
pirated or illegal software while participating in any of our
- You will follow the instructions of authorized personnel and
or Game Guides while participating in any of our
- You may not organize nor be a member of any league or groups
within our communities that are based on, or espouse, any
racist, sexist, anti-religious, anti-ethnic, anti-gay, or other
- You may not give false information or intentionally hide any
information when registering for your Silver Creek
Entertainment Account or Forum Membership.
- You will not upload or transmit any copyrighted content that
you do not own all rights to, unless you have the express written
permission of the author or copyright holder while participating in any of
- You will not attempt to interfere with, hack into, or
decipher any transmissions to or from the servers running Silver Creek
- You will not exploit any defect in our
software and you will not communicate the existence of any such
exploitable defect (defects that grant the user unnatural or
unintended benefits in game), either directly or through public posting,
to any other user of our software. You will promptly report any
such defect via the in-game report system.
- You will not abandon or intentionally stall a game. (You
will not avoid getting the loss if the seat loses.)
- You will not participate in "Table Talking". (That is
discussing your cards with a partner at the game table, privately
communicating with your partner your cards, or telling how to play or
defend a hand via any instant messenger software, or by telephone as
this is considered cheating. Please keep all specific card based
comments to yourself until the hand/game is complete.
- You will not announce quitters/cheaters or make any
other derogatory player comments In The Lobby:
If you feel
someone is cheating, has quit, or has done something inappropriate do
not announce your opinion in the lobby or game room. Instead please use
the in-game report system, and if you choose make a note not to play
with the individual in the future. You may also ask a Game Guide for
assistance when available.
Policies and General Behavior
to the previous policies and rules listed, participants in our communities are also
subject to these supplementary rules. While by no means an
all-inclusive list of the do's and don't's in our communities, it provides
a suitable foundation by which the participant can determine what activities are
- Foul language is not permitted, in any language.
- Excessive use of foul language in an inappropriate context,
including swear words, real-world racial slurs, and other language that
is not consistent with the fantasy environment and designed to hurt,
will be considered a disruption.
The existence of the filter is not
a license to be profane.
- You may not harass others. Harassment is
defined as specifically targeting another player or group of players to
harm or inconvenience them. As harassment can take
many forms, the Customer Support
Team or Game Guides involved will make a determination as to whether or
not a "reasonable person" would feel harassed and act accordingly.
In general, if someone asks you to leave them alone or stop bothering
them, you should.
- You may not disrupt the normal playability of the game or
Game/Lobby Disruption is defined as any activity
designed to harm or inconvenience the lobby, or other players in
general. The lobby is there to help connect players for games and to
otherwise add to your enjoyment of the game.
Disruption includes, but is not limited to:
- Refusing to cooperate with the other parties in resolving a game
- Making excessive and inappropriate use of public channels of
communications. (i.e flooding, typing in excessive caps, and
generally being obnoxious.)
- Causing intentional ratings loss to other players via dishonest
means (deliberately impeding the view of players by blocking their
screen with text, intentionally losing a game, etc.)
- Making public complaints, arguing
with other player or Game Guides, slandering other players and Game
Guides, and generally clogging the lobby view with off-topic or
inappropriate chat that would in no way relate to our game. This
includes any conversations about politics or other subjects that other
players may not wish to see or may find offensive.
- You may not defraud other players.
Fraud is defined as falsely representing one's intentions to make a
gain at another's expense. Examples of this activity include, but are
not limited to, using deception to deprive another player of their
account, slandering another player or impersonating them with the
intention of causing harm to that player's reputation, or falsely
representing one's identity in order to gain access to another player's
account or account information.
Fraud in all transactions between players may result in disciplinary action when
confirmed by a Silver Creek Entertainment Representative. The best way to
protect yourself is to keep your passwords and other private information
- You may not abuse other players or Customer
The following actions would be considered
- Hate Mongering - Participation in or propagation of hate
literature, behavior, or propaganda related to real-world
- Sexual Abuse or Harassment - Untoward and/or unwelcome
advances of a graphic and sexual nature. This includes, but is not
limited to, virtual rape, overt sexual overtures, and stalking of a
- Attempting to Defraud a Silver Creek Entertainment Representative -
Petitioning false information with the intent of receiving benefits as
a result. This includes reporting false ratings defects, rating or
game losses, or accusing other players of wrong doing without basis for
- Impersonating a Customer Service Representative - falsely representing
yourself to another player as a Game Guide or a Silver Creek
- Silver Creek Entertainment Representative Abuse -
This includes, but is not limited to, sending excessive requests
for help (as an individual or group), making physical threats, or
using abusive or rude language against a Silver Creek Entertainment
- Implying Favoritism From Silver Creek
Entertainment Representatives - Stating that employees of Silver
Creek Entertainment or members of the Game Guide program will show
favor towards one or more parties involved in any given situation.
This includes, but is not limited to, using threats of retribution or
inferring that you will not be held responsible for your actions
due to immunity or special
If you complain about a
Game Guide decision or issue in the lobby you can be reprimanded. if
you feel a Game Guide is showing favor to one or more parties please
use the in-game report system or email our support
Note: This list is not all-inclusive. Other
actions may be determined as abuse at the discretion of Silver Creek
Copying and pasting others chat into the lobby or game does not excuse you
from what was pasted. If the content of the copied chat is not
appropriate then you will be responsible for the content. If chat
needs to be verified please file a report with the relevant
details and we will be able to research it.
You will most likely come in
contact with players you won't like. That is why you have been provided the Mute
Tool and Kick Tool.
can choose to block your viewing of another player's chat by using
the Mute Tool. To access the Mute Tool, right-click
on the player you wish to mute and choose "Ignore" followed by
You can choose to kick or ban another player if they have
not made a move for more than two minutes. To access the Kick Tool,
right-click on the player you wish to kick and choose "Vote" followed by
"Kick" or "Kick/Ban". A majority vote will be required.
you are the host of the game and no moves have been made in the
game yet you can choose to kick or ban another player without a vote.
Follow the same process as described above to initiate the
Game Guides are also sometimes available
to help. Look for a name displayed in blue
text to identify a Game
Creek Entertainment reserves the right to change its policies at any
Community Conduct and Server
We are not responsible for the conduct
of community participants.
Your participation in chats (in
a game or in the lobby), are subject to review modification, and
deletion without notice. There is no private chat on our servers. All
chat is logged by the server for potential review.
Staff or Game Guides are not always able to monitor community
participants conversations or game play at individual game tables and
therefore users are empowered to remove watchers, boot players, and
otherwise enforce the server rules whenever possible.
Please understand that the community
servers are currently provided for FREE to players of our full
version and trial version software and we retain the right
to use disciplinary action on anyone as we deem necessary. No
refund for the games will be given due to issues occurring on the
increase the rate to once every 2.5 minutes in the last 10 minutes
before the tournament starts.
- If you are posting in a lobby for an upcoming tournament,
you may post a notice a maximum of once every 10 minutes and not
more than one hour prior to the tournament.
should alternate posts with other tournament announcements. Do
not post right after someone else has posted about another
tournament. Wait at least one minute before you post
not post the same tournament as another player. It is best if
the Tournament Director or someone appointed by the Tournament Director
handles all the posting.
a Game Guide or Silver Creek Entertainment Representative asks
you to stop posting or asks you to change your posting you
must do so.
imagery on your tournament web site must be suitable for a
general audience. No adult only pictures. No genitals or lewd
depictions. No genitals or pubic hair shall be visible in any way. Other
sexually based imagery may be removed at our