Order Support: orders@silvercrk.com (Lost key retrieval, order related questions)

Technical Support: support@silvercrk.com


Common support issue solutions:

Lost unlock key retrieval
https://www.silvercrk.com/lost_code/

Lost login password or you've forgotten your username(sign in name)
https://www.hardwoodgames.com/account/user_list_retrieval/

To reset a password for a username you can use this link:
https://www.hardwoodgames.com/account/password_reset/

For more help check out our Frequently Ask Question page here:
https://www.silvercrk.com/faq/

Postal Mail:
Silver Creek Entertainment
PO Box 518
Grants Pass, Oregon
97528


Phone: 541-474-3353 This is a message phone, responses are made by email so make sure to leave your name and email address clearly. Thanks.