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Silver Creek Entertainment                 

Buy Them Here      Wednesday May 14


 

Server Rules

You as a player have two tools to help you with issues that might arise on the server:

1.You can opt to block your viewing of a player's chat by using the "mute" option.  To access the MUTE right click on a player and choose mute

2.You can vote to remove a player from a game if a player is not abiding by the rules below.  Again, right click on a player and choose "vote to kick" .   However please use kick as a last resort as that player will be penalized for abandoning a game.

Lobby guides will also try to help... if you get muted by a guide... don't take is personally, they are trying to give you a chance to cool off.  Mutes are only temporary, so just wait it out and be polite.



Character Naming Policy

Note: Guides will be looking and forming their opinion on whether a player is violating this policy.  When in doubt, we suggest you make a better name.   If you don't agree with their view, DO NOT DEBATE IT ON SITE. 

The following types of names are inappropriate:

    1.Profane, offensive, racist names or slurs, swear words, lewd anatomical references, sexually explicit or  homonyms of these words.

    2.Combinations of words that produce an offensive result (e.g. Hugeaz, Tug Mcgroin).

    3.Avoid names of religious, occult, political, or significant historic origin (e.g. Jesus, Allah, Satan, Stalin). These cause conflict and may be censored if conflict does arise.  Just don't pick them please.

    4.References to drug substances or drug related paraphernalia. (e.g. Ecstasy, Cannabis, police codes for such substances)

    5.Names chosen with the intent or possessed with the effect of harming the reputation of or used to impersonate a Customer or representative of Silver Creek Entertainment.

    6.Names where the combination of the first and last name violate a previous rule.

  

In addition, any name that is causing general unrest or disturbance  or appears that it might, may be removed. Any name for whatever reason may be censored if a guide or admin if they deem it necessary.

For all of the above, misspellings and alternative spellings of the word or words are also unacceptable.

If a name is found to be in violation of any of the above polices, a Guide or member of the Customer Service Team will then use the following process:

A member of the Customer Service Team or a guide MAY change the name of the character as soon as it is discovered. You may be notified of this name change in-game. Depending on the nature of the offensive name, the account may also be subject to disciplinary action including suspension or banning.

 

Rules Of Conduct


THE FOLLOWING ARE THE BASIC RULES OF CONDUCT THAT GOVERN PLAYER INTERACTION AND ACTIVITY WITHIN ALL SILVER CREEK ENTERTAINMENT GAMES AND IN THE OFFICIAL SILVER CREEK FORUMS. FAILURE TO ACT RESPONSIBLY AND COMPLY WITH THESE RULES WITHIN SILVER CREEK AND THE OFFICIAL SILVER CREEK FORUMS MAY RESULT IN THE TERMINATION OF YOUR ACCOUNT WITHOUT ANY WARNING OF ANY KIND.

1. You may not harass, threaten, or otherwise inconvenience other players.

2. You may not use any sexually explicit, harmful, threatening, abusive, defamatory, obscene, hateful, racially or ethnically offensive, or otherwise generally rude language.

You as a player have three tools to help you with issues that might arise on the server:

A.You can opt to block your viewing of a player's chat by using the "mute" option. To access the MUTE right click on a player and choose mute

B.You can vote to remove a player from a game if a player is not abiding by the rules listed here. Again, right click on a player and choose "vote to kick" . However please use kick as a last resort as that player may be penalized for abandoning a game.

C.Lobby guides will also try to help... if you get muted by a guide... don't take is personally, they are trying to give you a chance to cool off. Mutes are only temporary, so just wait it out and be polite.

3. You may not impersonate any Silver Creek Entertainment employee or representatives, past or present, including any Customer Support personnel.

4. You may not violate any local, state, national or international law or regulation.

5. You may not modify any part of the Game Client, Server or any part of the Silver Creek Web Pages.

6. You may not arrange for the exchange or transfer of any pirated or illegal software while on any of our Hardwood Games.

7. You will follow the instructions of authorized personnel and or Guides while on Hardwood or on the Official Silver Creek Forums.

8. You may not organize nor be a member of any League or groups within Hardwood that are based on, or espouse, any racist, sexist, anti-religious, anti-ethnic, anti-gay, or other hate-mongering philosophy.

9. You may not give false information or intentionally hide any information when registering for your Silver Creek Account.

10. You will not upload or transmit on Hardwood, or on the Silver Creek Web Site any copyrighted content that you do not own all rights to, unless you have the express written permission of the author or copyright holder.

11. You will not attempt to interfere with, hack into, or decipher any transmissions to or from the servers running Hardwood Games.

12. You will not exploit any bug in Hardwood and you will not communicate the existence of any such exploitable bug (bugs that grant the user unnatural or unintended benefits in game), either directly or through public posting, to any other user of Hardwood. You will promptly report any such bug via the in-game report button.

13. You will not abandon or intentionally stall a game. (You will not avoid getting the loss if the seat loses.)

14. You will not participate in Table Talking. (That is discussing your cards with a partner at the table, Privately communicating with your partner your hand, or telling how to play or defend a hand via any Instant Messenger Software, or by telephone as this is considered cheating. Please keep all specific card based comments to yourself until the hand/game is complete.

15. Tournament posting Rules:

 

·         If you are posting in a lobby for an upcoming tournament, you can post a notice a maximum of once every 10 minutes and not more than an hr prior to the tournament.

·         You can increase the rate to once every 2.5 minutes in the last 10 minutes before the tourney starts.

·         Do your best to alternate posts with other tourney announcements. That is don't post right after someone's post about an other tourney wait at least one minute before you post yours. 

·         Don't post the same tournament as an other player...in fact, it's best if the TD or someone appointed by the TD handles all the posting.

·         If a guide asks you to stop posting or asks you to adjust your posting, do so.

·         All imagery on your site needs to be suitable for a general audience.  No adult only pictures.  No genitals or lewd depictions. No genitals or pubic hair shall be visible in any way. Any other sexually based imagery may be removed at our discretion as well.

16. Do Not Announce Quitters/Cheaters or Make Any Other Derogatory Player Comments In The Lobby:

If you feel someone is cheating, has quit, or has done something inappropriate in general do not announce your opinion in the lobby or any other public way. Instead please use the in-game report system, and if you choose make a note not to play with the individual in the future.  It causes tension in the lobby and falls under the concept of a Lobby Disruption which is not a good thing and can lead to action being taken against you.  In general, if you are upset, it's best to give yourself some time before making comments, they usually are much better received.



1.1 Play Nice Policies - Activity within Hardwood

In addition to the previous guidelines listed, players are also subject to these supplementary rules while playing Hardwood. While by no means an all-inclusive list of the do's and don'ts in Hardwood, it provides a suitable foundation by which the player can determine what activities are appropriate:

1. Foul language is not permitted, in any language.

Excessive use of foul language in an inappropriate context, including swear words, real-world racial slurs, and other language that is not consistent with the fantasy environment and designed to hurt, will be considered a disruption. The existence of the filter is not a license to be profane.


2. You may not harass others.

Harassment is defined as specifically targeting another player or group of players to harm or inconvenience them. As harassment can take many forms, the Admin or Guides involved may make a determination as to whether or not a "reasonable person" would feel harassed and act accordingly. In general, if someone asks you to leave them alone or stop bothering them, you should do it. If you don’t you risk the possibility of being charged with harassment on your account


3. You may not disrupt the normal playability of the game or the lobby.

Game/Lobby Disruption is defined as any activity designed to harm or inconvenience the lobby, or other players in general. The lobby is there to help connect players for games and to otherwise add to your enjoyment of the game. Game/Lobby Disruption includes, but is not limited to:

o Refusing to cooperate with the other parties in resolving a game issue.

o Making excessive and inappropriate use of public channels of communications. (i.e.  flooding, typing in excessive caps, and generally being obnoxious.)

o Causing intentional ratings loss to other players via dishonest means (deliberately impeding the view of players by blocking their screen with text, intentionally losing a game, etc.).

o Making public complaints, arguing with other player or guides, slandering other players and guides, and generally clogging the lobby view with off-topic or inappropriate chat that would in no way relate to our game. This includes any conversations about politics or other subjects that other players may not wish to see or may find offensive.


4. You may not defraud other players.

Fraud is defined as falsely representing one's intentions to make a gain at another's expense. Examples of this activity include, but are not limited to, using deception to deprive another player of their account, slandering another player or impersonating them with the intention of causing harm to that player's reputation, or falsely representing one's identity in order to gain access to another player's account or account information.

Fraud in all transactions between players may result in disciplinary action when confirmed by an admin.  The best way to protect yourself is to keep your passwords and other private information to yourself.


5. You may not abuse other players or Customer Service Representatives.

The following actions would be considered abuse:

o Hate Mongering - participation in or propagation of Hate literature, behavior, or propaganda related to real-world characteristics.

o Sexual Abuse or Harassment - untoward and/or unwelcome advances of a graphic and sexual nature. This includes, but is not limited to, virtual rape, overt sexual overtures, and stalking of a sexual nature.

o Attempting to Defraud a Silver Creek Representative - Petitioning with false information with the intent of receiving benefits as a result. This includes reporting false ratings bugs, Rating or game loss, or accusing other players of wrongdoing without basis for it.

o Impersonating a Customer Service Representative - falsely representing yourself to another player as a Guide or a Silver Creek Entertainment Employee.

o Admin/Guide Personnel Abuse - This includes, but is not limited to, sending excessive petitions for help (as an individual or group), making physical threats, or using abusive or rude language against an Admin/Guide.

o Implying Favoritism by Admin/Guides - Stating that employees of Silver Creek Entertainment or members of the Guide program will show favor towards one or more parties involved in any given situation. This includes, but is not limited to, using threats of retribution or inferring that you will not be held accountable for your actions due to special consideration.
(note: with Guides this rule only applies publicly (If you complain about a guide decision or issue in the lobby you can and will be silenced or reprimanded), if you feel a guide is showing favor to one or more parties please use the in game report button


Note: This list is not all-inclusive. Other actions may be determined as abuse at the discretion of the Admin and or guides.

6. Copying and pasting others chat into the lobby or game does not excuse you from what what was pasted.  So if the content of the copied chat is inappropriate, you to will be responsible for the chat you pasted.   If chat needs to be looked up, we can do that, just fill out a report and we'll be able to research the chat ourselves. 



also note:

You will most likely come in contact with players you won't like. That's why you have the mute tool, use it. We are not responsible for the conduct of players. Your participation in chats (in game or in the lobby), are subject to review, modification, and deletion, without notice. There is no private chat on the server... All chat may be logged by the server for review.
Staff or guides are not always able to monitor members conversations or game play at individual game tables and therefore users are empowered to remove watchers, boot players and otherwise enforce the server Rules.

Understand that the server is currently provided for FREE to players of our full and demo games and we have the right to remove or mute anyone as we deem necessary. No refund for the games will be given due issues occurring on the server.
 

Silver Creek Entertainment reserves the right to change its policies at any time.

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