The following are some error messages you
may get during the unlock process and what they could mean and what
the possible solution may be;
Unlock Code Is Incorrect
This can mean a couple of different things. The most obvious would be
that your name is not entered correctly or your key was not entered
correctly. Check and make sure that your name is written exactly as
the email says or it will not work. Same goes for your unlock numbers.
A typical name and unlock key combo should look something like this;
Smoot VonSmootenburger
1234-1234-1234-
If your name and key are entered correctly and that error still comes
up, it is possible that your trying to unlock the incorrect game. Your
code will only work for the title purchased. The name of the game the
key is for should be somewhere in the email you were sent.
Also note a key for PC will not work
for MAC and vice versa. If none of these applies to you for
this error please email
support@silvercrk.com
Unable To Resolve Host
This applies to Hardwood Solitaire 3 and Dangerous Mines. This can
mean one of 2 things. These games require your internet access to be
connected before you attempt the unlock process. This code will appear
if you attempt to unlock without being first connected. Obviously the
solution to this would be to make that connection. Alternately if you
ARE connected and this message appears it means you have a firewall
blocking the game from making its connection to the server. In this
case you could either configure your firewall to allow the game to run
or use the unlock via floppy method which will not be affected by your
firewall. Detailed instructions for the unlock via floppy method are
available here;
http://forums.silvercrk.com/phpBB3/viewtopic.php?t=3926
Again, if none of this applies to you, please email
support@silvercrk.com
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Tuesday May 13 
